Refund policy

Please note that items are sold on the basis that returns are not accepted.

All items are lovingly described and photographed as accurately and reasonably possible and in good faith. Please make sure that you examine these photos & read the description in full before purchasing. In spite of this there is sometimes scope for additional minor or superficial flaws which is the nature of vintage & antiques. You should therefore not expect the item to be in pristine condition and any defects are reflected in the price.

I am always happy to answer any questions that you may have about items and provide further photos if needed. So please feel free to email me at hello@vivavintage.com.au

Damages and issues
Please inspect your order upon reception and contact us immediately if any items have been damaged from being in transit or if you receive the wrong item so that we can evaluate the issue and make it right.